filophys.com.au

Best suited for

In-clinic visits work especially well when you need

Some treatments and conditions benefit from a fully equipped clinical environment. If any of these apply to you, in-clinic care is likely the right fit.

HICAPS & instant claiming

Want to claim your private health rebate on the spot rather than self-claim later. Available at both clinic locations.

Equipment-based rehab

Your treatment requires specialised gym equipment, resistance machines, or strength training tools that aren't practical to bring to a home visit.

Progressive loading programs

Returning to sport, post-surgical strengthening, or any program that benefits from supervised, equipment-led progression over weeks.

Independent & mobile

You're comfortable travelling, prefer the clinical environment, or already have a routine that includes appointments outside the home.

Detailed assessment needed

Complex movement assessments, gait analysis, or balance testing — situations where the clinic environment provides better assessment conditions.

GLA:D® program participants

Structured group education and exercise sessions for hip and knee osteoarthritis are best delivered in a clinic environment.

Not sure which fits best? Compare in-clinic vs mobile in the next section, or send Emil a message — he'll honestly recommend the right option for your situation.

Choosing your option

In-clinic vs mobile physio

A side-by-side comparison to help you choose what fits your situation best.

Feature
In-clinic
Clinic visit
AXM · Beyond Rehab
Mobile
Comes to you
Home · Workplace · Gym
Where it happens
Two Canberra clinic locations
Your home, workplace, gym, or facility
HICAPS instant claiming
Available on the spot
Tax invoice issued for online claiming
Equipment access
Full clinic gym & rehab equipment
Portable equipment brought to you
Initial consult length
60 minutes
60 minutes
Travel needed
You travel to the clinic
No travel — Emil comes to you
Ideal for
Independent patients · equipment-led rehab · GLA:D® program
Older adults · post-surgery · busy parents · aged care
Ready to book?
Book in-clinic →
Book mobile →
In-clinic FAQ

Common questions about clinic visits

HICAPS, parking, what to bring, and how appointments run.

Q. How does HICAPS work at the clinic?
Both clinic locations offer HICAPS — bring your private health insurance card to your appointment and the rebate is processed instantly at reception. You only pay the gap (the difference between the consult fee and your fund's rebate). No paperwork to chase later.
Q. Is parking available at both clinics?
Yes — both AXM Exercise Physiology and Beyond Rehab Physiotherapy have onsite or nearby parking available. Specific parking details are included in your booking confirmation email so you know exactly where to go on the day.
Q. What should I bring to my first appointment?
Bring your private health insurance card (for HICAPS), any relevant imaging or scans (X-rays, MRIs, ultrasounds), and any referral letters from your GP or specialist. No referral is required to see Emil — but if you have one, bring it. Wear loose, comfortable clothing that allows access to the area being treated.
Q. Do I need a GP referral?
No referral is required for standard physiotherapy consultations — you can book directly. A referral is only needed if you're claiming through specific programs like Medicare's Chronic Disease Management plan, DVA, or workers compensation.
Q. Can I bring a support person to my appointment?
Absolutely. Family members, partners, or carers are welcome to attend appointments — particularly helpful for first consults where information can be a lot to take in. Just let Emil know in advance so suitable space can be set up.
Q. How early should I arrive for my first appointment?
Arriving 5–10 minutes early is ideal for first appointments — gives you time to find parking, complete any new patient forms at reception, and settle in before the consult begins.
Q. What if I need to cancel or reschedule?
Life happens. Email Emil as early as possible to reschedule — at least 24 hours' notice is appreciated where possible so the slot can be offered to other patients waiting. Repeat last-minute cancellations may incur a small fee.
Q. Can I switch between clinic locations between visits?
Yes — you're welcome to book initial at one clinic and follow-ups at the other depending on what's most convenient on the day. Your treatment notes follow you, so continuity of care isn't affected.
Two locations

Book your in-clinic visit across Canberra

Choose AXM Exercise Physiology or Beyond Rehab Physiotherapy — same standard of care, both with HICAPS instant claiming. Send Emil a message to confirm availability.

Book a clinic visit → Email Emil directly
HICAPS available
No referral required
Most health funds accepted
2 Canberra locations